System Requirements

Click on the links below to view system requirements for and our practice management and electronic health records software programs:


  Minimum Requirements Optimal Requirements
Supported Browsers

Mozilla Firefox 64 or later
Google Chrome 74 or later

Effective 7/1/2019 Eyefinity no longer supports Internet Explorer.*** 





Adobe Acrobat

Adobe Reader 6

Adobe Reader DC

Screen Resolution




not required

Adobe Flash Player 29

Connection Speed

56k Dialup


* You may need to change the Font setting to Smaller or Smallest and set Print Margins to .25.
** Certain features will not function correctly if JavaScript is disabled.
*** Practices using Internet Explorer to access after July 1, 2019 may experience errors with claims and lab orders, potentially impacting lab manufacturing and claims payment. 

Scheduled Maintenance Window

  • Saturday from 9:00 PM to 12:00 AM (Pacific Time), weekly 
  • Sunday from 5:00 AM to 6:00 AM (Pacific Time), weekly
  • One week advance notice will be provided if site maintenance outside of these scheduled windows will affect site availability.

Electronic Health Records